Privacy Policy

Last updated: June 2026

Introduction

ElChefBot ("we", "our", or "us") provides restaurant ordering and customer communication services through WhatsApp and web-based tools.

Information We Collect

  • Customer names
  • Phone numbers
  • WhatsApp messages
  • Order details
  • Restaurant information
  • Technical information required for system operation

How We Use Information

  • Process customer orders
  • Communicate with customers
  • Provide restaurant services
  • Improve our platform
  • Maintain system security and reliability

Data Storage

Information may be stored securely on servers operated by ElChefBot or trusted service providers. We take reasonable measures to protect customer data from unauthorized access, disclosure, or misuse.

Sharing Information

We do not sell personal information.

  • With the restaurant receiving the order
  • When required by law
  • With trusted service providers necessary to operate the platform

Data Retention

We retain information only for as long as necessary to provide our services and comply with legal obligations.

Your Rights

You may request access to, correction of, or deletion of your personal information where applicable.

Contact

If you have any questions regarding this Privacy Policy, please contact:

support@elchefbot.com

Changes to This Policy

We may update this Privacy Policy from time to time. Updated versions will be published on this page with a revised effective date.